Click on the forgotten username/password button on the website and you will be given the option to reset your login details. Alternatively, you can Contact Us at 0800-404-9525 (UK), +33-173-443-227 (France), +49-6-925-737-7339 (Germany) and +31-20-794-6725 (Netherlands). You can also reach us via live chat on our website or at firstname.lastname@example.org
You will need your personal identification details and contact information to create a Basic User Account. To enjoy full benefits of PAYANGEL such as opening a bank account in Ghana, and sending higher amounts, etc., Remitters are advised to upgrade their account by providing us with one (1) Government issued ID such as passport, Driving license, European ID etc.