PayAngel is a significantly simplified online money transfer services provider created to meet the remittance needs of individuals and businesses transferring funds from across the globe to Africa. The story of PayAngel started about three years before it was formally launched as PingMoney in December 2013, by Jones Amegbor.
The idea that would spawn PayAngel germinated from Jones’ frustration with the existing money transfer market, which was fraught with structural deficiencies such as high costs, unnecessary hassles, and inherent inconveniencies that affect Diasporans of all creed and colour. The market was and still is, characterised by generic platforms devoid of consideration for the peculiar characteristics and needs of the African remitter.
Jones saw the potential to develop a system, which is not only usable anywhere and anytime, but that is also robust, hassle-free, afordable, convenient and specifically designed for the African remitter, with personalized customer service at its very core. This vision was achievable by minimising unnecessary capital-intensive overheads and investing instead in a scalable technology platform. The upshot – offering a significantly better money remittance service with increased convenience and better exchange rates vis-a-vis providing an exceptional overall service, with no hidden fees. It took about 3 years to set up the framework and lay the groundwork for the platform that became PingMoney, now PayAngel. PingMoney finally went live in December 2013 with it’s head office in London, UK. The company currently operates in the UK – Ghana corridor with plans to expand into the US, Canada and the Continental Europe, as well as other African countries.
From PingMoney to PayAngel
In its first couple of years of operations, PingMoney developed a steady customer base. However, given the partners’ commitment to consistently leverage technology and implement solutions that ensure customers receive greater savings and continuous exceptional service, comprehensive plans were initiated and implemented throughout 2015 to make the platform simpler, easier and more user-friendly, also giving it a brand new look. As a result of the restructuring, PingMoney became PayAngel and went live in February 2016.
PayAngel is currently live in the UK and arrangements to start operations in the US, Canada and Continental Europe are at advanced stages.